An internationally recognized B2B management solutions company that provides e-commerce value through their products and solutions that involve efficient management in back-office B2B environments, greater levels of visibility, automation and ultimately profitability. The company has been in contact with us since the start of 2020, looking to further progress and refresh their outdated server. During the time of the COVID-19 pandemic, we were able to further discuss and understand their main refreshment of hardware requirements for use.

Overview

The company was operating on VMware ESX for server virtualisation for their production and operations. Their hardware was becoming outdated relative to their software, as was the updated version of the ESX 6.7. With their past hardware being from Dell, tier 1 could not offer what the company needed in terms of hardware and infrastructure compatible with their software requirements.

They required a solution that was highly compatible with their updated software for VMware ESX with specific performance requirements, during the COVID-19 pandemic.

We provided a Supermicro 4U Dual Socket server fitted with Intel Xeon Scalable Gold 5220R processors and 756GB RAM, compatible with NVMe and SSD for virtualisation applications. This solution was recommended as a solution for the company as it was fully compatible with the company’s VMware ESX hardware requirements to optimally provide virtualisation with the latest technologies, compared to tier 1 providers being incompatible with their environment. Furthermore, upon this hardware solution, we were able to provide a further 5-year NBD on-site support to the company as an ease-of-mind service for any unforeseen circumstances.

We were able to optimise a performance-based high-capacity storage server that satisfied their VMware ESX environment and hardware requirements above all else. Throughout the COVID-19 pandemic, numerous companies faced challenges in adapting to the changes. At DiGiCOR, our focus remained steadfast on delivering top-notch services and leveraging our expertise to support clients, including the mentioned company. In this instance, we successfully implemented our solution within one month, thanks to our swift response time and efficient communication with the client. This enabled us to make a positive impact on their infrastructure uptime.