Presales Consultation and Solution Architecture

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Our expert team of presales, technical and solution architects are highly certified individuals and presales professionals, each team member with over 10 years of experience within the industry, is familiar with all the products and services within the sales cycle. This is why over many businesses, small or large, around Australia and New Zealand have chosen to trust us in helping them solve their business issues and challenges. Our presales teams are always up to date with the latest technologies, backed by resources and training from each of our vendors and partners, which allows us to provide the most present solution tailored for you.

We ensure that the overall sales solutions we recommend to our valued clients will fully satisfy their present business needs and are future-proof. This goes hand-in-hand with our technical information and resources, sourced from our great relationship with vendors and partners, which we can share with you.

In terms of assisting in the architecture of a complex solution or project, our sales team of solution architects go through thorough meetings with you to discover, design and propose the best possible solution with the latest technology in the market. With every stage of the process, we look to engage with you at a level that creates peace of mind, knowing that you chose the right sales reps to handle your IT infrastructure.


Our Development Process

01 Contact

Upon your initial contact, our account manager will guide you through our presales process, inquiring about various aspects such as budget, technical specifications, and application or use case needs. This ensures that we fully understand the solution you require. Meanwhile, our marketing team will efficiently handle the request for proposal, fine-tuning the solution to achieve full compatibility with your needs, while also considering lead time and configuration for optimal balance.

02 Discussion

After gaining a comprehensive understanding of your needs, our account manager will collaborate with our team of skilled technicians. This collaboration supports our sales and presales solution architects in creating an optimised build that fulfills all specified requirements and application expectations. Additionally, our presales solution architects may reach out to clients for more in-depth discussions.

03 Options

In this stage, our account manager will finalise the range of solutions DiGiCOR can offer. At this stage, clients have the opportunity to fine-tune or approve the solution before finalising the agreement and moving forward with the build process.


Why Develop Your Solution with DiGiCOR


Dedicated Account Manager


We value your time and effort in contacting DiGiCOR, which is why we allocate you with a dedicated account manager that will support you during your entire journey with us. Boasting more than 20 years of experience in the niche industry working with enterprise IT hardware.

Competitive Value


Our strong relationships with vendors, paired with all of our products being processed within our head office in Australia allow us to provide highly competitive value for our clients.

Warranty


All our products come with a complimentary 3-year next-business-day warranty, upgradeable up to 5-years 24/7 support (T&C applied).


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