We at Digicor have incorporated our RMA Support process in ERP software – NetSuite in order to improve our support standards. All our valued customers can now directly lodge an RMA Support Case through the NetSuite Customer Centre portal and can also track the progress of each lodged case with ease. Follow the below method to lodge a case:
Customer satisfaction is at the cornerstone of everything we do at Digicor and we work to provide the greatest level of support to all our clients. Your feedback is always welcomed and encouraged as it helps us to improve our services. Feedback can be submitted via the Support Feedback sub-tab within the case record.
Please provide your details below and upon submission our support staff will provide you with the login details to access our NetSuite Customer Centre Portal.
First-time users, please register below to lodge your case. You can also follow this link: Lodge my RMA/Support Case