Managing a distributed network across multiple sites isn’t just difficult—it’s becoming unsustainable without automation. IT teams are constantly faced with inconsistent user experiences, Wi-Fi black spots, and delayed support resolutions caused by manual troubleshooting and limited onsite resources. Without centralised visibility, problems go unnoticed until users complain—and by then, the damage is already done.

This complexity can stall growth, reduce productivity, and overwhelm even the most experienced IT teams. But there is a smarter way forward: meet Marvis, the AI-powered network assistant at the heart of Juniper's AI-native networking platform, Mist.

Traditional networks rely heavily on manual processes, disconnected tools, and reactive support, leading to slower fixes and inconsistent performance. In contrast, AI-native networking with the Mist platform and Marvis AI automates issue detection, standardises experiences, and provides real-time visibility, making networks smarter, faster, and easier to manage.

Marvis AI Assistant isn’t just another chatbot. It’s the industry’s first AI-native network assistant, purpose-built for enterprise IT teams managing distributed environments. Whether you're supporting three offices or 300 branches, Marvis turns network complexity into clarity.

Here’s how:

1. Natural Language Queries. Ask Marvis real questions—no commands needed.
   • Example: “Why is Wi-Fi bad in Room 201?”
   • Marvis scans telemetry data and client device logs, then gives a clear explanation and recommended action. No more digging through logs or escalation chains.
2. Proactive Issue Resolution. Marvis doesn't wait for tickets to roll in. It continuously scans the network, detects anomalies, and resolves issues autonomously—often before users are even aware of a problem.
3. Lower Ticket Volume & Faster MTTR. Marvis streamlines support by eliminating repetitive tickets and surfacing root causes instantly. =

The result?

• Simplify Operations to rapidly respond to the changing business needs

• Reduce operating costs with the unified end-to-end visibility platform, predicting and reducing MTTR

• Improving experience by eliminating/reducing outages 

• Happier users and more productive IT teams

The power behind Marvis comes from Mist Platform’s cloud-first architecture, which is purpose-built for distributed environments. Here's how it helps:

• Standardised policy and user experience across all sites—no manual tuning

• Full-stack visibility and control, accessible from a single cloud-based dashboard

• Zero-touch provisioning for new branches, making site expansion effortless

• Integration with existing investments—Use existing infrastructure and get the security that is needed

Whether you’re running offices, warehouses, campuses, or retail outlets, Marvis AI enables consistent, scalable network operations with minimal human intervention.

The City of Greater Geraldton (CGG) partnered with DiGiCOR and Juniper to modernise its aging infrastructure, it faced serious challenges: legacy hardware, Wi-Fi black spots, siloed management tools, and growing demand for digital services.

By deploying a full-stack Juniper Mist solution—including switches, access points, firewalls, SD-WAN, and the Marvis AI assistant—CGG achieved:

• 100% network visibility and faster troubleshooting

• Reliable Wi-Fi 6 coverage city-wide

• Improved security and reduced service disruptions

• Automated provisioning and simplified IT management

This transformation didn’t just fix problems—it laid the foundation for future smart city applications, enabled remote work, and ensured secure, scalable connectivity for years to come.

Your multi-site network shouldn’t feel like a liability. With Juniper Mist and Marvis, it becomes an intelligent, self-healing infrastructure that delivers consistent experiences and empowers your IT team.

Let your network work for you, not the other way around.