At Digicor we take support seriously. We believe support is personal and that your support request is more than just a case number. Our support professionals take pride in knowing who you are, treating you with respect, and understand how important the continuous operation and reliability of your Digicor products are to you and your operation.
Before you lodge any support request, please ensure you are using the latest drivers for your particular product. You can check for new drivers by following our links - on the download page - to our manufacturers' websites.
For all technical support in Australia, please email to firstname.lastname@example.org
For all technical support in New Zealand, please email to email@example.com
Submit a Support Request
via Phone Call
Our dedicated service and support staff can be contacted during business hours (09:00 to 17:30) for our Australian local offices and 8:30 to 17:00 for NZ office.
Please remember to include as many details about the problem as you can. The checklist provided below may help:
- Digicor Invoice or Warranty certificate references
- Product Code
- Product Description
- Product serial number(s)
- Detailed description of problem
- Any associated system and/or error logs
- Operating System and version
- Driver VersionHardware (RAM, CPU, etc.)